Asking questions is important in ensuring you get the best moving company for your relocation. You should inform yourself of a mover's processes and expertise before you decide to work with them.

If you haven't asked a moving company questions before, you may be curious about which ones will be most important. This article will cover some important questions you should consider when hiring. 

Can You Provide Testimonials or References? 

One of the biggest ways to know what it's like to work with a mover is through testimonials and references. A past customer will tell you the process and advantages of working with a mover.

Additionally, you can check online review platforms to verify that a mover generally has positive feedback. Some of the most popular review platforms are Google Reviews, Yelp, and Facebook. 

What Services Do You Offer and At What Rate? 

Moving companies offer varying services depending on their fleet and network. As part of your research process, you should confirm that a mover has the services necessary for your relocation.

While most movers offer local relocations, you should confirm that the mover offers long-distance or international services. Additionally, you should request the estimated rate for your upcoming relocation. 

How Do You Handle Potential Damages? 

A mover will do their best to avoid damaging your items during the transportation journey. However, there may be a situation where your item is damaged and needs to be replaced.

To avoid any delays or misunderstandings, you should understand the damage policy for the mover. In the rare instance an item is damaged, you can quickly receive reimbursement. 

Are You Licensed and Insured? 

Every moving company needs to be licensed and insured to provide professional services in your area. As a good measure, you should request to see their federal and state licensing information.

Additionally, you should ask if they are insured for liability and cargo transportation. Movers should also provide released value and full-value protection for their insurance. 

What Is Your Schedule and Policy on Cancellations? 

If you need to plan a relocation within a specific timeline, you should confirm the mover's availability. It's best to book a slot with a moving company as early as possible to ensure availability. 

In the case of a cancellation, you should also ask what policy the mover may have for changing the service date. Some movers may request cancellation fees or allow you to reschedule without penalty. 

Request a Free Moving and Storage Estimate Today

Thomas Transfer & Storage is a leading moving company helping Wichita, KS residents. If you want a smooth moving experience, work with our team of dependable movers. 

Contact us today to request a free pricing estimate and learn more about our service options. Call to speak with one of our friendly representatives or fill out the online quote form.